Contact us
BunnyBuddy is operated by Ayanabha, a sole proprietorship registered in India. We answer email on working days and aim to reply within two.
How to reach us
| About | Where |
|---|---|
| Support | support@bunnybuddy.co Problems with the app, your account, or a session. |
| Billing and refunds | support@bunnybuddy.co See the refund policy for what to include. |
| Privacy | support@bunnybuddy.co Access, correction or deletion requests. See the privacy policy. |
We answer in writing. Our registered postal address is available on request — write to support@bunnybuddy.co and we will send it.
Grievance officer
In accordance with the Information Technology Act, 2000 and the rules made under it, complaints may be sent to the grievance officer for BunnyBuddy at grievance@bunnybuddy.co.
Grievances are acknowledged within 24 hours and resolved within 15 days of receipt.
Before you write
These may answer it faster: the terms of service, the privacy policy, the refund and cancellation policy, and the frequently asked questions.
If a session showed you an error code — something like E-303 — please include it. It tells us exactly what happened without needing anything else from you.